Terms of Service

1. Acceptance of Terms

Sleepy Chat Media LLC, a Wyoming limited liability company (“SleepyChat,” “we,” “us,” or “our”), operates the SleepyChat service. By creating an account, connecting a platform, or otherwise using SleepyChat (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not access or use the Service.

We may require you to accept updated Terms and Privacy Policy versions before continuing to use dashboard features, chat windows, overlay windows, or other connected SleepyChat clients.

If you use the Service on behalf of a company, organization, channel, team, agency, or other entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” includes both you personally and the entity you represent.

If you connect YouTube, you also agree to be bound by the YouTube Terms of Service, the YouTube API Services Terms of Service, and the YouTube API Services Developer Policies.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a binding agreement. You represent that your use of the Service complies with all applicable laws and policies, including those of any third-party platform you connect.

The Service is not directed to children under 13 and may not be used by children under 13. You may not use SleepyChat as, or as part of, a child-directed application or service. If your stream, channel, or content is directed to children, marked “made for kids,” or otherwise subject to children’s privacy or platform restrictions, you are responsible for ensuring that your use of SleepyChat complies with those restrictions before connecting a platform or enabling chat, overlay, Text-To-Speech, or write-action features.

3. Acceptable Use

You agree not to misuse the Service. Prohibited conduct includes, but is not limited to:

• Attempting to interfere with or disrupt the Service, undermine security, or stress-test capacity without consent.
• Reverse engineering, decompiling, or attempting to derive source code, underlying ideas, or algorithms.
• Using the Service to build a competing product or to provide service bureau, white-label, or shared access offerings.
• Sharing, selling, leasing, or otherwise providing your account, chat feeds, or private chat links to any third party.
• Automating usage in a way that exceeds reasonable, documented limits or harms platform performance.
• Using the Service to engage in or promote illegal activities, including violence, terrorism, doxxing, piracy, destruction of property, or threats of harm.
• Violating the terms, policies, or community guidelines of Twitch, TikTok, YouTube, Kick, or any platform integrated through the Service.
• Promoting or supporting organizations that incite violence or terrorism, or publishing content that encourages unlawful acts.
• Using Text-To-Speech, audio, images, overlays, chat messages, or automation to impersonate another person without permission, defraud others, harass users, violate privacy or publicity rights, or create unlawful, hateful, sexually exploitative, or abusive content.
• Using the Service to evade platform enforcement, rate limits, account restrictions, sanctions, access controls, or legal obligations.

4. Accounts & Security

• You are responsible for maintaining the confidentiality of your login credentials and connected chat feeds.
• You are responsible for all actions taken through your account, dashboard, chat windows, overlays, connected platforms, and private chat feed links, including actions taken by moderators, employees, contractors, guests, co-streamers, or anyone else you allow to access them.
• You must promptly notify us of any unauthorized access or security incident.
• We may suspend or terminate accounts that violate these Terms or pose security risks.

5. SleepyChat Ownership

Sleepy Chat Media LLC retains all rights, title, and interest in the Service, including all associated intellectual property. Except for the limited use rights expressly granted to you, no license or ownership is conveyed. Feedback you provide may be used by us without restriction or compensation.

6. Your Content & License to Operate the Service

“User Content” means content, data, materials, or instructions that you upload, configure, transmit, generate, submit, or cause to be processed through the Service. User Content includes chat messages sent through SleepyChat, slash commands, poll or prediction text, stream titles, widget text, overlays, images, audio files, fonts, Text-To-Speech text, alert settings, and other creator-provided materials. User Content does not include SleepyChat software, templates, interfaces, documentation, or other materials owned by us.

As between you and SleepyChat, you retain any rights you have in your User Content. You grant SleepyChat a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, copy, process, transmit, display, perform, modify, adapt, create technical derivatives of, and otherwise use User Content solely as reasonably necessary to provide, secure, troubleshoot, improve, and operate the Service and connected features. This includes displaying User Content in chat windows, browser sources, overlays, previews, dashboards, logs, and connected third-party platform features where you configure or trigger that behavior.

You represent and warrant that you have all rights, licenses, permissions, and consents necessary for your User Content and for SleepyChat to process it as described in these Terms and our Privacy Policy. You are solely responsible for User Content and for any claims involving copyright, trademark, privacy, publicity, defamation, platform-policy violations, or other rights arising from User Content.

We do not undertake to monitor all User Content, but we may remove, restrict, preserve, disclose, or disable access to User Content if we believe doing so is necessary to operate the Service, enforce these Terms, comply with law, respond to legal process, protect users or third parties, or reduce legal, security, platform, or infrastructure risk.

7. Connected Platform Actions & Authorizations

Some SleepyChat features can perform actions on connected third-party platforms using credentials, tokens, scopes, permissions, or account access you authorize. These actions may include, where available, sending chat messages, deleting messages, banning or timing out users, warning users, creating or ending polls or predictions, resolving predictions, starting commercials, creating stream markers, changing stream titles or broadcast metadata, using shoutout or raid-style features, and performing other moderation, chat, stream-management, or automation actions.

When you, your account, your dashboard, your chat feed, your overlay, or anyone you permit to use them initiates, configures, schedules, or authorizes a connected-platform action, you authorize SleepyChat to use the applicable connected account, token, scope, permission, API, or integration method to perform that action on your behalf. You are responsible for reviewing commands, permissions, platform effects, and connected-account access before using these features.

Connected-platform actions may be public, visible to viewers, difficult or impossible to reverse, delayed, rate limited, rejected by the platform, or interpreted by the platform as activity by you or your channel. SleepyChat is not responsible for moderation decisions, accidental commands, platform enforcement, viewer reactions, lost monetization, removed content, or account consequences caused by actions you authorize or that occur through access you provide.

If a platform changes permissions, scopes, authentication, policy requirements, or APIs, we may require you to re-link the platform or grant updated permissions. Features that require missing, expired, revoked, or insufficient permissions may be disabled or may fail until you update the connection.

8. Privacy & Data

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, disclose, retain, and protect information.

This includes retention of service configuration data, document acceptance records, and account-level stream analytics where enabled. Current analytics categories are described in the Privacy Policy.

If you connect YouTube, SleepyChat uses YouTube API Services and may access YouTube API data only as described in our Privacy Policy and in the permissions you authorize. You can revoke SleepyChat’s access to your Google account through Google’s security settings. Revocation may disable YouTube-related features and may require deletion or loss of YouTube-authorized data as described in our Privacy Policy and applicable YouTube API policies.

9. Usage Limits

Service usage may be subject to limits, including limits related to chat feeds, overlays, widgets, file uploads, storage, Text-To-Speech usage, and preview generation. Free and paid plan allowances may differ, and current displayed plan limits are part of the Service offering only while they remain published or configured by us. By using the Service, you acknowledge and agree that Text-To-Speech preview requests (such as preview playback triggered while adjusting settings) may count toward your usage limits.

Daily Text-To-Speech usage limits are measured using Coordinated Universal Time (UTC) calendar days and reset at 00:00 UTC, not at midnight in your local time zone.

We may apply caching to reduce repeated usage, including caching by voice and phrase where appropriate, but caching is best-effort only and is not guaranteed. Usage limits and plan allowances for free or paid tiers may be updated at any time, with or without prior notice, except where notice, consent, or other treatment is required by applicable law or payment-provider rules for paid subscriptions.

If a plan, feature, or allowance is described as “unlimited,” that means there is no preset numeric cap for normal, individual creator use of that feature. Unlimited usage is still subject to fair use, anti-abuse controls, technical limits, provider costs, third-party platform limits, and our operational discretion. We may throttle, restrict, suspend, permanently block, or require a different plan or arrangement for usage that we determine is suspicious, abusive, automated, excessive, resold, shared, harmful to the Service, or inconsistent with ordinary creator use.

You also acknowledge that usage values shown in the dashboard are informational and may not be final. We reserve the right, in our sole discretion, to determine that an account has exceeded reasonable or permitted use, including in cases where displayed usage metrics do not fully reflect actual system load, abuse patterns, or other operational factors.

You agree not to upload, store, distribute, or process through the Service any:

• Copyrighted or otherwise infringing content you do not have rights to use.
• Malicious files, scripts, payloads, or content intended to harm users, systems, or networks.
• Files uploaded primarily to consume storage, degrade service performance, or otherwise abuse platform resources.
• Content unrelated to SleepyChat features for the purpose of using the Service as general personal storage, archival backup, or file hosting.

10. Premium Plans, Billing & Subscriptions

SleepyChat may offer paid plans, including Premium plans with higher or different limits for features such as chat feeds, overlays, widgets, storage, Text-To-Speech usage, and preview generation. Paid features are subscription services unless expressly stated otherwise at checkout. By purchasing, subscribing to, renewing, or using a paid plan, you agree to these Terms and our Privacy Policy, and we may require you to accept the then-current versions before checkout or continued use of paid features.

Paid subscriptions are processed by Lemon Squeezy or another payment provider we designate. Where Lemon Squeezy is used, Lemon Squeezy acts as merchant of record and reseller for the transaction, and Lemon Squeezy and its payment partners handle payment processing, tax handling, payment methods, invoicing, refunds, chargebacks, and billing portal functionality. Lemon Squeezy’s buyer terms, checkout disclosures, tax handling, payment methods, invoicing, and billing portal terms may also apply. SleepyChat controls access to the Service, plan entitlements, feature availability, and account status.

Subscription pricing, plan features, trial periods, renewal timing, taxes, and cancellation options are presented at checkout or in the billing portal. Unless cancelled, subscriptions renew automatically according to the billing terms shown at checkout. By starting a paid subscription, you authorize recurring charges for each renewal period until the subscription is cancelled, fails, expires, or is terminated.

You are responsible for keeping billing information current and cancelling before renewal if you do not want continued access. Cancellation generally takes effect at the end of the then-current paid billing period unless checkout, the billing portal, or applicable law provides otherwise. Our account deletion flow may attempt to cancel renewal of an active paid subscription before deleting your account. Outside that deletion flow, unlinking a platform, disabling a chat feed, deleting data through an unsupported process, or stopping use of the Service does not automatically cancel a paid subscription.

You may cancel through the billing portal where available. If the billing portal is unavailable or you cannot access it, email info@sleepychat.org from, or with reference to, the email address associated with your SleepyChat account and request cancellation. We will process the request or help route it as required by applicable law and payment-provider rules.

We may add, remove, rename, repackage, meter, limit, or change paid plan features, plan names, usage allowances, prices, promotional offers, and eligibility rules. We will provide notice of material subscription price changes where required by law or payment-provider rules. If you do not agree to a material change that applies to a future renewal, your remedy is to cancel before that renewal.

Except where required by applicable law or expressly stated in writing, payments are non-refundable. Credits, refunds, discounts, extensions, prorations, or other compensation for outages, interruptions, feature changes, billing issues, or dissatisfaction are provided only at our discretion.

11. Third-Party Platforms & Account Risk

SleepyChat integrates with third-party platforms such as Twitch, TikTok, YouTube, and Kick. Sleepy Chat Media LLC is not affiliated with, endorsed by, sponsored by, or officially associated with TikTok, ByteDance, Twitch, YouTube, Google, Kick, or their affiliates unless expressly stated in writing. Platform names, trademarks, logos, and related content belong to their respective owners.

You are responsible for complying with the terms, developer rules, community guidelines, streaming rules, monetization rules, data-use requirements, and other policies of each platform you connect or use with the Service. Third-party platforms may change their APIs, enforcement systems, authentication requirements, rate limits, access rules, or permitted use policies at any time. Those changes may interrupt, limit, degrade, or permanently disable SleepyChat features.

If you connect YouTube, you agree that YouTube API data may be subject to YouTube API Services requirements, including restrictions on storage, caching, display, transfer, deletion, refresh, user consent, and revocation. We may disable, alter, delete, or stop providing YouTube-related features or data if necessary to comply with YouTube API Services requirements, Google requirements, law, or our Privacy Policy.

Some platform integrations may rely on public, unofficial, or third-party integration methods rather than an official SleepyChat partnership with that platform. Although we try to operate integrations in a commercially reasonable way, a platform may classify, restrict, rate-limit, block, or penalize activity that it considers automated, bot-like, unauthorized, excessive, or otherwise inconsistent with its policies.

Some features may be beta, experimental, newly released, platform-dependent, or provided as best-effort functionality. These features may be incomplete, unstable, inaccurate, rate limited, discontinued, renamed, or changed without notice. You should not rely on any beta, experimental, or platform-dependent feature as your sole method for moderation, compliance, revenue generation, account safety, or stream operation.

To the maximum extent permitted by law, Sleepy Chat Media LLC is not responsible for third-party platform enforcement or account consequences, including bans, suspensions, restrictions, demonetization, loss of streaming privileges, revoked API access, removed content, missing messages, delayed events, or other interruptions connected to your use of SleepyChat. You use connected platform features at your own risk.

12. Copyright Complaints & Repeat Infringers

We respect intellectual property rights and may remove or disable access to content alleged to infringe copyright, terminate or restrict repeat infringers, and take other steps we consider appropriate under the Digital Millennium Copyright Act (“DMCA”) or other applicable intellectual property laws.

If you believe content available through the Service infringes your copyright, send a written notice to info@sleepychat.org that includes: identification of the copyrighted work claimed to have been infringed; identification of the allegedly infringing material and information reasonably sufficient to locate it; your contact information; a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or law; a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and your physical or electronic signature.

If your content was removed because of a copyright complaint and you believe the removal was mistaken, you may send us a counter-notification that includes the information required by the DMCA. We may forward copyright notices and counter-notices to affected users, rights holders, service providers, or legal authorities. Knowingly submitting false or misleading copyright notices or counter-notices may result in liability.

The copyright contact above is provided for notices to SleepyChat. If we later publish a separately designated DMCA agent or copyright notice page, notices should be sent according to the then-current designated-agent instructions.

13. Service Availability

We do not provide any uptime, availability, latency, delivery, data accuracy, message completeness, or feature continuity guarantee for the Service, including paid plans and Premium features. The Service may be unavailable, degraded, delayed, inaccurate, or interrupted because of maintenance, capacity limits, bugs, abuse prevention, third-party provider failures, platform changes, network issues, billing provider issues, or other causes.

Unless we separately agree to a written service level agreement, no outage, interruption, missing platform data, or paid-feature degradation automatically entitles you to a refund, credit, discount, extension, proration, or other compensation. Any such compensation is discretionary except where required by applicable law.

14. Suspension & Termination

We reserve the right to suspend or terminate access immediately, with or without notice, if you violate these Terms or misuse the Service. We may also suspend, throttle, limit, block, or terminate free or paid access if we believe your account, usage pattern, content, automation, billing activity, or connected-platform activity is suspicious, abusive, unlawful, harmful, excessive, or creates risk for SleepyChat, other users, third-party platforms, or infrastructure providers. These actions may be temporary or permanent.

Upon termination, your right to use the Service ceases, but sections that by their nature should survive (including ownership, content licenses, connected platform authorizations, usage limits, billing terms, third-party platform risk, copyright terms, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law) will remain in effect.

15. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee uninterrupted or error-free operation, continued availability of any feature, delivery of any message or event, accuracy of any platform data, results from using the Service, or continued access to any third-party platform.

16. Limitation of Liability

To the maximum extent permitted by law, in no event shall Sleepy Chat Media LLC or its suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, goodwill, or other intangible losses, third-party platform account actions, lost streaming revenue, lost subscribers, lost viewers, or business interruption, arising out of or in connection with your use of the Service.

To the maximum extent permitted by law, Sleepy Chat Media LLC’s total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid to SleepyChat for the Service during the three months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). These limitations apply to all theories of liability, whether based on contract, tort, negligence, strict liability, statute, or otherwise, even if a limited remedy fails of its essential purpose.

Some jurisdictions do not allow certain disclaimers or limitations of liability, so some of the above limitations may not apply to you. In those jurisdictions, liability is limited to the maximum extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Sleepy Chat Media LLC, its affiliates, and their respective officers, directors, employees, contractors, service providers, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising out of or in any way connected with your use of the Service, User Content, connected-platform actions, connected accounts, violation of these Terms, violation of third-party platform terms or policies, violation of law, or infringement or misappropriation of any intellectual property, privacy, publicity, or other rights.

18. Dispute Resolution; Arbitration; Class Action Waiver

Before either party starts a formal legal proceeding, the party must first send a written notice describing the dispute and attempt in good faith to resolve it informally for at least 30 days. Notices to SleepyChat must be sent to info@sleepychat.org. We may send dispute notices to the email address associated with your account.

Except for disputes that qualify for small claims court, claims seeking only temporary or preliminary injunctive relief, intellectual property claims, or claims that cannot be arbitrated as a matter of law, any dispute arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration agreement. Arbitration may be conducted by video conference, telephone, written submissions, or at a reasonably convenient location as determined by the arbitrator or applicable rules.

Arbitration fees and costs will be allocated according to the AAA Consumer Arbitration Rules and applicable law. If those rules require SleepyChat to pay arbitration fees or costs for this arbitration agreement to be enforceable, we will do so. Nothing in this section prevents either party from seeking relief in small claims court where permitted by the applicable rules.

You and SleepyChat waive the right to a jury trial and agree that each may bring claims against the other only in an individual capacity, not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative action. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. If this class or representative action waiver is found unenforceable for a particular claim or request for relief, that claim or request must be severed and resolved in court, not arbitration.

If applicable law does not permit waiver of a request for public injunctive relief, that request for relief must be severed and resolved in court after arbitration of all arbitrable claims and remedies. The court and parties will stay the severed request until arbitration is complete unless applicable law requires otherwise.

You may opt out of this arbitration agreement by emailing info@sleepychat.org within 30 days after you first accept these Terms. Your opt-out notice must include the email address associated with your SleepyChat account and a clear statement that you opt out of arbitration. Opting out of arbitration does not affect any other part of these Terms.

19. Modifications

We may revise these Terms at any time. Changes will be effective upon posting to the Site or dashboard unless a later effective date is stated. We may require explicit re-acceptance of revised Terms before continued use of some or all Service features. Continued use of the Service after updated Terms become effective means you accept the updated Terms.

20. Electronic Communications & Notices

You consent to receive notices, disclosures, and other communications from us electronically, including by email, dashboard notice, in-product notice, billing portal notice, or posting on the Site. You are responsible for keeping your account email address current. Electronic notices have the same legal effect as written notices.

21. Miscellaneous

These Terms, together with our Privacy Policy and any checkout or feature-specific terms presented to you, are the entire agreement between you and SleepyChat regarding the Service and supersede prior or contemporaneous agreements about the Service. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect and the unenforceable provision will be modified or limited to the minimum extent necessary to make it enforceable where permitted by law.

Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, operation of law, or transfer of the Service. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, except for payment obligations.

These Terms do not create any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and SleepyChat.

22. Export, Sanctions & Restricted Parties

You may not use, access, export, re-export, or transfer the Service in violation of applicable export control, sanctions, or trade laws. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government restricted-party list or otherwise prohibited from using the Service.

23. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflicts of law principles, except that the Federal Arbitration Act governs the arbitration agreement above. For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Wyoming unless applicable law requires otherwise.

24. Contact

Questions about these Terms? Contact Sleepy Chat Media LLC, a Wyoming limited liability company, at info@sleepychat.org.